New After-Sales Service Program Launched

Welongest has launched a new tiered after-sales service program designed to provide customers with flexible support options tailored to their operational needs. The program offers three tiers: Basic (1-year warranty + remote support), Plus (2-year warranty + scheduled maintenance + operator training), and Premium (3-year warranty + full maintenance + remote monitoring + guaranteed parts availability). Remote monitoring, available in the Premium tier, uses IoT sensors to track machine health, location, and usage patterns, enabling predictive maintenance and reducing unplanned downtime.